Training Manager

CenterEdge software is a rapidly growing company that provides an industry-specific facility management and point-of-sale solution. The position will be responsible for creating and implementing training programs and overseeing the successful deployment of training programs for both external customers and internal employees. The position will also oversee product documentation according to established processes. To gauge the effectiveness of their training and identify training needs, the position will be responsible for research, surveys, and analysis of training tools and methods.
To be successful in this role, you must be someone who has a strong desire to build the capabilities of others, so they can perform at their best. You must be willing to work through strategic stakeholders to achieve your business objectives. A strong desire to influence and lead across the organization is essential. Self-motivated, and capable of managing multiple competing priorities and tasks. Excited about being a pioneer in the training space for CenterEdge, and able to handle the fast-pace and vast array of priority projects.
What are your duties?
Promotes and educates team members about all training programs.
Ensures employees receive on-going training, both for necessary re-certifications and for personal development.
Evaluates individual and organizational performance to ensure training is meeting business needs and improving performance.
Identifies training needs by consulting with stakeholders and using needs assessments, gap analysis, and other relevant data.
Optimizes training process for efficiency.
Aligns current training and development programs to effectively impact key performance indicators.
Drives brand values and philosophy in all training and development activities.
Supervise the creation of a Learning Management System and LMS Content Creators.
Supervise the documentation process and Technical Writers.
Supervise training programs and trainers.
Provide performance feedback to team members.
What skills do you have?
Knowledge of learning and development best practices.
A proven track record of training program development and management.
Excellent leadership skills.
Excellent written and oral communication skills.
Self-motivated, and capable of managing multiple competing priorities and tasks.
Team-player with the ability to work in a collaborative environment.
Excellent interpersonal skills, ability to work with diverse personality types.
At least a bachelor's degree in education, human resources, or a related discipline; or equivalent experience in a training position.
Bonus Skills
Experience managing a team of professionals.
Cultural Fit
You have a desire to achieve and exceed goals.
You are personally accountable for your work and love creating value for your users.
You have a desire for the team to succeed above personal preferences.
You are extremely technical, but also have a passion to constantly learn and develop new skills.
Location: Roxboro, NC.
Must be authorized to work in the United States; candidates requiring Visa sponsorship WILL NOT be considered.
Must be willing to undergo a pre-employment background check and drug screen, in accordance with local law/regulations.

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